Moderators can help you manage day-to-day tasks in Level Feedback — responding to reviews and creating posts — without having full Admin access to your account settings and billing.
What can a Moderator do?
Moderators can view and reply to reviews, generate and post GBP posts, send SMS review requests, and view reporting. They cannot change account settings, manage billing, invite other users, or disconnect integrations.
How to send an invite
Go to Settings > Team and click Invite Moderator. Enter the team member's email address and click Send Invite. They'll receive an email with a link to accept the invitation and create their account.
What the Moderator sees when they accept
When your team member accepts the invite, they'll be prompted to create a password and will land directly in the account's dashboard. They'll see all the same reviews and tools as you, but won't see the Settings or Billing sections.
Revoking access
To remove a Moderator, go to Settings > Team, find the team member, and click Remove. Their access is revoked immediately and they won't be able to log in to your account.