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OverviewSMS Review RequestsAI RepliesSocial PostsMulti-Location & TeamsProduct Tour

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Automotive & RoadsideRestaurantsRetailMulti-location & Agencies

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Multi-location & Agencies

Manage Google reputation at scale — without the chaos.

One account, multiple locations, a team that handles the day-to-day. Level Feedback Max gives agencies and multi-location operators everything they need without juggling logins or tools.

Multi-location dashboard — location switcher, team view

Why it matters for Multi-location & Agencies

At scale, reputation gaps compound fast.

One unanswered negative review at one location is a problem. Ten unanswered reviews across five locations — each one visible on Google Maps — is a pattern that costs clients and erodes trust. Agencies and multi-location operators need a system, not a tab for every account.

10x

Faster to reply across 10 locations with a shared dashboard vs. individual logins

68%

of consumers say a business's replies to negative reviews change their perception

1 dashboard

for up to 10 GBP locations and 10 team members on Level Feedback Max

How Level Feedback works for you

Three focused modules — review requests, AI replies, and Google posts — working together in one dashboard.

AI Replies

M2

Across five client accounts, unanswered reviews pile up fast. Level Feedback brings all reviews into one dashboard per account. Moderators generate professional replies and submit them directly to Google — no client logins needed.

→ One dashboard per client account→ Moderators generate, owners approve→ Direct GBP submission
Learn more →

Social Posts

M3

Keeping 10 GBP listings active with fresh posts is unsustainable manually. AI generates post captions from a topic or brief. Moderators schedule posts for each location. Everything goes out on time without anyone logging into Google.

→ Schedule posts across locations→ AI writes the caption→ Full post history per location
Learn more →

SMS Review Requests

M1

For clients who want to actively grow their review count, Moderators can send review request SMS messages on behalf of the business — directly from the client's dashboard location.

→ Delegation-safe→ Custom template per location→ Sent via Twilio
Learn more →

What a week looks like for a reputation management agency on Level Feedback.

Monday

Moderator opens the dashboard, checks all client accounts for new reviews. Generates and queues replies for each. Owner spot-checks and approves.


Wednesday

Moderator schedules this week's GBP posts for 4 client locations — each one AI-generated from a short topic brief. Done in under 20 minutes across all four.


Friday

Owner reviews the analytics rollup: reviews received, rating trends, and reply rate across all locations. Sends summary to clients.

⏱ Under 1 hour per week across 5 client accounts

Moderators do the work. You keep the control.

  • Generate and post replies
  • Schedule GBP posts
  • Send review requests
  • Can't access billing
  • Can't connect or disconnect GBP accounts
See the full permission breakdown →

Built for operators who manage Google at scale.

Start free on one location — add more and invite your team when you're ready.

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