Your Google listing is your storefront on the web. Keep it sharp.
Collect reviews from customers, reply to every one professionally, and post updates about new stock or promotions — all without logging into Google.
Why it matters for Retail
Shoppers research online before they walk in.
Before a customer drives to your store, they check Google — how many reviews, what people say, and whether the owner bothers to respond. A well-maintained listing with recent activity builds trust before they even arrive. A neglected one sends them to a competitor.
81%
of shoppers research a local business on Google before visiting
89%
of consumers read business replies to reviews
4.4
Average minimum rating shoppers require before visiting a local store
How Level Feedback works for you
Three focused modules — review requests, AI replies, and Google posts — working together in one dashboard.
SMS Review Requests
M1After a purchase, send a quick text asking for feedback. Satisfied customers post their experience to Google — building your rating organically, one transaction at a time.
AI Replies
M2Every review — five-star or one-star — gets a reply that sounds human and professional. AI handles the draft using the specific language in the review. You confirm and it posts. No logging in, no writing from scratch.
Social Posts
M3Let your Google listing reflect what's happening in your store right now. New arrivals, seasonal promotions, extended hours, local events — type the idea, get the post, schedule it. Your listing stays fresh with almost no effort.
What a week with Level Feedback looks like for a retail store.
Monday
Send review requests to the weekend's top customers. Under 2 minutes.
Wednesday
A new review came in — someone praised your staff. Generate a reply that calls out the team member by name. Approved and posted.
Friday
Schedule a weekend post: "New spring arrivals just landed — come see us Saturday." Done in 2 minutes.
A Google listing that works as hard as your store.
Start free — no credit card, no Google login required on day one.
Start freeNo credit card · Cancel any time