Level Feedback plans include monthly caps on certain features. Here's how to understand and manage them.
Which features have monthly caps
SMS review requests, AI reply generations (including regenerations), and GBP post publications are all capped monthly. The specific caps depend on your plan — see the pricing page for details. Unlimited features like review syncing and draft saving are not capped.
When your caps reset
Caps reset on your billing date each month — not on the 1st of the calendar month. For example, if your subscription started on the 18th, your caps reset on the 18th of each month. You can confirm your reset date in Settings > Billing.
Checking your usage
Go to Settings > Usage to see a real-time view of your monthly usage for each capped feature. You'll see a progress bar showing percentage used and the number of days until your next reset.
What happens at 100% usage
When you hit 100% of a cap, that specific feature is paused. You'll see a banner in the dashboard explaining which feature is paused and when it will reset. Other features remain available. To continue using a paused feature before reset, upgrade to a higher plan.